Frequently asked questions about Greenland

Greenland FAQ

I want to book a tour, what happens now?

That is fantastic to hear, we would me more than happy to assist you with booking your trip to this remote destination. Please send us an email to info@gjtravel.is

Why can I not see what dates are available?

All of our Greenland tours are on request and for that reason we do need to check on availability once you have decided when you want to travel. Once we get confirmation that the requested departure is available, we do require full payment for the tour before sending you the booking confirmation. The payment policies for Greenland are much stricter than in Iceland, which is the reason for this.

I am travelling to Greenland for the first time, should I book South or West Greenland?

This is an excellent question! The main answer is which part are you more excited about visiting? Though is you want to experience Greenland with the icebergs floating in the ocean, visiting locals etc. we do recommend West Greenland.

Can I go to both South and West Greenland in one tour?

Yes, that is a possibility. Please send is an email to info@gjtravel.is and we can assist you with this.

Do you have any tours during the Northern Lights season?

The Northern Lights season is from September to the beginning of April. We sell tours over the summer months, from June-September, you might be lucky and see the Northern Lights if you book a tour in September.

Are all departures a guarantee?

Yes, all departures are a guarantee. But please note that all departures are on request. Greenland is also a popular destination and likely to sell out quickly.

What is the flight schedule?

Flight schedules can be shared once a tour is booked and confirmed, before that we can give an estimate on the flight time. But keep in mind that flights can change with no warning due to the weather in Greenland.

Is there a luggage limit?

The checked luggage can be maximum 20kg and the hand luggage can be maximum 6kg (as the planes are small, a backpack is the best hand luggage option). The reason for this is because the planes that fly to Greenland are smaller. If the luggage goes beyond this, you will need to pay an extra fee.

Is travel insurance included in the tour price?

No, travel insurance is not included. We do recommend speaking to your insurance company to get one.

When I arrive in Greenland, is there a guide waiting for me at the airport?

Yes, a guide will be waiting for you in the main area of the airport. The airports are small and for that reason you should be able to spot the guide once you have collected your luggage.

How do I get to and from the airport in Greenland?

You will meet your guide at the airport when you arrive and they will drive you to your accommodation. For the departure flight the hotel books you on one of their shuttles, please speak to the reception at the hotel to confirm the pick-up time.

How big are the groups on each excursion?

Each excursion while on our Greenland tours have a maximum of 12 people. You might also not go on each excursion on your tour with the same people.

Will there be the same guide on each excursion?

Not necessarily. You might have the same guide for some excursions but not all of them.

Is there an age limit on the tours?

In general, there is no age limit to go on our Greenland tours. Except for the kayaking excursions.

My excursion is cancelled, what do I do?

We are sorry to hear that your excursion was cancelled. The weather in Greenland controls everything that is done there and the local experts are looking into your safety. Each case is looked into closely at each time.

How big are the groups on each excursion?

Each excursion while on our Greenland tours have a maximum of 12 people. You might also not go on each excursion on your tour with the same people.

What are the activity levels on the excursions?

They go from easy to moderate.

I am vegan or vegetarian, what are my food options?

As the main food sources in Greenland are meats, the vegan and vegetarian meals in there are very simple and limited.

What currency is used in Greenland?

As Greenland is a part of the Danish Kingdom, they have Danish Kroner.

Can I use my mobile date in Greenland?

Greenland is a remote destination and most countries do not have an agreement with them. Using your mobile data can be quite expensive, though the hotels do have WiFi.

Can I see a polar bear?

Unfortunately, no. As polar bears are highly dangerous animals, they are kept away from the towns.